Repair Terms

Fees and Payment:

1. Please contact us via +2348023077749 or info@komponents.ng for details

Turnaround Time:

1. RMA process generally requires 1–4 weeks for completion.
2. Diagnosis/troubleshooting (1–5 days)
3. Manufacturer’s decision including part shipping period (1–3 weeks)
4. Repair (1–3 days).

Drop off/Appointment:

1. Please do not proceed with device drop‑off until you have a response from the office and are given an appointment.
2. Should you not receive a response within the next 72 hours, please feel free to reach out on +2348023077749.

Inspection:

1. A quality check will be conducted upon dropping off your device.
2. Goods damaged in transit will be the client’s responsibility.